Ascend RPG · Help

Support

Tell us what happened and we’ll help you find the next step.

Contact support

Email support@dualforcedigital.com. Include your device model, Android or iOS version, app version, and a short description of the issue when relevant.

Never send your password, full payment-card details, medical records, or secret API keys.

Email Ascend support

Account access

For sign-in or password-reset issues, include the email address connected to Ascend and the exact error message.

Subscriptions

For billing issues, include the store, approximate purchase date, and order ID. Do not send card numbers.

Training and food

For plan or food-result issues, include the screen, selected options, and what you expected to see.

Privacy requests

For access, correction, or deletion requests, use the email linked to your account so we can verify ownership.

Quick help

How do I delete my account?

Open Ascend RPG and go to Settings → Account & Deletion, or use our public deletion instructions.

How do I cancel Ascend Pro?

Manage and cancel the subscription through the Google Play or Apple account used to purchase it. Deleting the Ascend account does not cancel store billing.

How do I remove Health Connect access?

Open Android Settings or Health Connect, select app permissions, choose Ascend RPG, and remove Steps access.